When companies want to satisfy the expectations of retailers and consumers, it's absolutely vital that the criteria for sustainability and quality standards are being met. Therefore, regular audits are needed at every relevant level in the supply chain. There are three common challenges within this audit process.
When audits are managed inefficiently, too many audits and checks will be planned and carried out. This will not only lead to more costs but also to to 'audit fatigue' where acceptance of audits is limited.
Lack of interoperability
When different audit systems are used, such as a combination of Excel and paper, it's always a challenge to make these different systems compatible with each other. The same problem applies when different stakeholders in a supply chain use different software systems. If audit systems are not compatible with each other it's very hard to make a fair comparison between audits.
Lack of visible impact
The purpose of an audit is to make sure the criteria for a standard are being met. If an audit manager is unable to identify problems and hotspots in a supply chain the whole idea of an audit is subject to debate. A file cabinet full of audits has no impact on the sustainability performance of a supply chain.
In our latest solution paper, we outline how auditing processes work, how the ideal audit management system might look like and how software can make this process smarter and more efficient.